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@@ -7,12 +7,49 @@ to the ``<head>`` and ``<body>`` of all of your web pages.
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Tracking settings are located in the Wagtail Admin dashboard under
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**Settings > Tracking**.
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+.. warning::
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+
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+ While it may be tempting to add dozens of tracking scripts to your website,
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+ keep in mind that **each script you add will slow your site down**
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+ and will invade your visitors' privacy. Therefore we recommend to carefully
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+ evaluate and choose one tracking solution that best fits your needs.
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+
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Google Analytics
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----------------
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-For Google Analytics, all you need is the **GA Tracking ID**. Copy and paste this ID into the field.
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-Then, if you want to track button clicks, just click the checkbox. Save and you're done!
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+There are two types of Google Analytics accounts --- "Universal Analytics"
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+(generally for accounts created before 2021) and "Google Analytics 4":
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+
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+* **Universal Analytics** account IDs begin with **UA-**
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+
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+* **Google Analytics 4 (GA4)** account IDs begin with **G-**
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+
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+* If you are using both account types, you can enter both IDs and the data will
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+ populate both accounts. However, neither is "better" and using both does not
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+ provide any benefit compared to using just one.
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+
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+.. note::
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+
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+ A common misconception is that Google Analytics helps boost SEO. This is not
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+ true! Google Analytics tracks people who use your site so you can see
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+ metrics such as: how many people viewed which pages, for how long, from what
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+ location, etc. It does not provide any benefit other than giving you this
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+ information.
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+
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+
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+Google Tag Manager (GTM)
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+------------------------
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+
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+Google Tag Manager (GTM) is a separate product from Google Analytics. GTM lets
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+you add **one** script to your site. Then, from the GTM Console, you can add
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+multiple other tracking scripts (Such as Google Analytics, Google Adwords,
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+Google Remarketing, Facebook Pixels, Salesforce, Pardot, StatCounter, Adobe,
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+etc.). GTM makes it convenient for your marketing staff to continually add and
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+change the tracking tools without having to make any changes to the website.
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+
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+If you are using Google Tag Manager, we recommend that you remove any other
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+tracking scripts from your site, and add them instead through the GTM Console.
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Other Scripts
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@@ -41,10 +78,10 @@ If you have other tracking codes to add, follow these steps:
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.. note::
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- You can verify that the scripts on the web page by going to the site and inspecting the Source Code.
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- Then search for the ``<script>`` tags, either visually or by hitting ``CTRL + F`` on your keyboard
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- and searching for the code.
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- Here's how to get the Source Code if you are not sure:
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+ You can verify that the scripts on the web page by going to the site and
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+ inspecting the Source Code. Then search for the ``<script>`` tags, either
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+ visually or by hitting ``CTRL + F`` on your keyboard and searching for the
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+ code. Here's how to get the Source Code if you are not sure:
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* Firefox: https://developer.mozilla.org/en-US/docs/Tools/View_source
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